Settings

Notification Preferences

Notification Preferences

Control which notifications you receive and how they're delivered.

Notification Types

TradeTorq can notify you about the following events:

NotificationDescription
Trade alertsWhen a Command Key action or automation executes on your positions
Account statusWhen an MT5 account goes offline, reconnects, or encounters an error
SubscriptionBilling reminders, plan changes, trial expiration
System updatesNew features, maintenance windows, platform announcements

In-App Notifications

In-app notifications appear in real time via the notification bell in the header:

  • A badge shows the count of unread notifications
  • Click the bell to see recent notifications
  • Each notification links to the relevant page (e.g., a terminal status alert links to the Accounts page)

Email Notifications

Email notifications are sent for critical events that may require your attention even when you're not in the app:

  • Account alerts: Terminal disconnections, authentication failures
  • Billing: Payment failures, subscription expiration reminders
  • Security: Password changes, new logins from unrecognized devices

Essential emails

Security and billing emails cannot be disabled — these are critical to protecting your account and ensuring you don't lose access.

Managing Preferences

  1. 1

    Open Settings

    Navigate to SettingsNotifications tab.

  2. 2

    Toggle categories

    Enable or disable notifications for each category using the toggle switches.

  3. 3

    Save preferences

    Click Save to apply your notification preferences.

For active traders, we recommend keeping all notifications enabled — especially:

  • Account status alerts — so you know immediately if a terminal drops offline
  • Trade execution alerts — for visibility into what your automations are doing
  • Billing reminders — to avoid subscription interruptions
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