Subscription & Billing

Manage Subscription

Manage Subscription

You can manage your subscriptions from the Subscription page in TradeTorq.

Canceling a Subscription

  1. 1

    Go to the Subscription page

    Navigate to Subscription in the sidebar.

  2. 2

    Find the account

    On the Overview tab, locate the MT5 account subscription you want to cancel.

  3. 3

    Click Cancel

    Click the Cancel Subscription button. Confirm when prompted.

What Happens When You Cancel

  • Your subscription remains active until the end of the current billing period
  • You won't be charged again
  • When the period ends, access is downgraded to the free tier
  • Your account data, settings, and automation configs are preserved
  • You can resume at any time before the period ends

No immediate cutoff

Cancellation takes effect at the end of your billing period. If you cancel on day 10 of a monthly subscription, you still have full access until day 30.

Resuming a Canceled Subscription

If you've canceled but the period hasn't ended yet:

  1. Go to SubscriptionOverview
  2. Find the canceled account
  3. Click Resume Subscription
  4. Your subscription will continue as normal — the cancellation is reversed

Changing Plans

Upgrading

To upgrade from a lower plan to a higher plan:

  1. Go to SubscriptionPlans tab
  2. Click Subscribe on the plan you want to upgrade to
  3. You'll be charged the prorated difference for the rest of the billing period
  4. The upgrade takes effect immediately

Downgrading

To downgrade from a higher plan to a lower plan:

  1. Open the Stripe billing portal via SubscriptionBillingManage
  2. Select the lower plan
  3. The downgrade takes effect at the end of the current billing period
  4. You keep your current plan's features until then

Multiple Account Subscriptions

Since subscriptions are per-account, you can:

  • Have different plans for different accounts
  • Cancel one account without affecting others
  • Start a new subscription for additional accounts
  • Manage each account's subscription independently

Use the Overview tab to see all your account subscriptions in one place, with status badges and quick action buttons for each.

Billing Portal

For advanced billing management, click Open Billing Portal to access Stripe's full billing dashboard, where you can:

  • View complete payment history
  • Update payment methods
  • Download all invoices
  • Manage subscription settings
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